Robert is Customer Service Manager at CT Air, overseeing field engineers and schedulers to ensure the smooth delivery of services and high levels of customer satisfaction across the UK.
With over 25 years’ experience in field operations and project management within the IT and telecommunications sectors, Robert brings extensive operational and leadership expertise to the role.
Throughout his career, Robert has successfully delivered multimillion-pound projects, leading large cross-functional teams and ensuring complex solutions are delivered in line with customer requirements and service level agreements. Known for a customer-focused approach and strong operational management skills, he plays a key role in driving service excellence, supporting business growth, and maintaining efficient day-to-day operations across the business.