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  • Posts dated "February, 2021"

    ET employee & First Responder runs to raise money for the NHS with his grandson.

    Russell Cook and Oliver Lund

    One of ET’s longest serving employee’s, Stroud based Customer Service Engineer turned Workshop Coordinator Russell Cook, has been busy raising money for charity with his 10-year-old grandson Oliver Lund. The pair have pledged to ‘Outrun an ambulance’ which means they will be running the average mileage during a double shift of all the combined ambulance stations within the South West. This equates to 98 miles which must be completed by the end of March 2021.

    They have achieved over 101 miles between them and raised £140 at the time of publishing!

    Russell comments “I haven’t run for ages, so it was hard work getting going again. I think we are doing it for a good cause, we are very lucky to have a free and wonderful healthcare system in this country."

    As well as doing his day job, Russell has been a first responder with South Western Ambulance Service for 5 years. In a typical week, he volunteers 30 hours to be on call for anyone with a life-threatening emergency close to his vicinity. Russell comments “Although I am supplied with a lot of sophisticated medical equipment, I very quickly learnt the most important thing I have is not what I carry in my bag, but being able to sit listen and reassure a patient.”

    ET are proud to support Russell and Oliver in ‘Outrunning an Ambulance’ and have donated to their Virgin Money Giving page.

    Virgin Money Giving | Outrun an ambulance

    ET’s HR Manager, Emma Naylor comments, “It’s such a fantastic cause that Russell and Oliver are supporting particularly during the pandemic when ambulance charities need as much help as they can get. As someone who also enjoys running, I can see how important this is to Russell, not only are they supporting a great cause but improving their own fitness and mental health during what is a tough time for many. All of us at ET wish them every success in their endeavour!”

    In addition to donating to the pair’s Just Giving page, ET are also donating £50 worth of biscuits and chocolate to the ambulance crew at Gloucester Royal Hospital who are working tirelessly and often without the chance of any refreshment during a very long shift.

    We don’t need to tell you how good our Service Contracts are, our customers do it for us.

    Testimonials

    As pioneers of the air quality monitoring equipment service contract model, now industry standard almost 40-years on, we believe the service and maintenance of air quality monitoring equipment warrants as much consideration as its purchase. 

    ET’s philosophy has always been to provide the very best service, a view that so many of our customers echo.

    Click here to read at full size.

    For more information about ET Service Contracts, see our Service Contracts page or contact our Customer Service Department on 01453 733200

    Download our service contract brochure here.

    Serv Contract straight

    ET signs continued partnership agreement with Zephyr® Air Quality Sensor manufacturers, EarthSense Systems.

    Back in January 2019, ET joined forces with air quality sensor and mapping specialists EarthSense, as distributor for the Zephyr® air quality sensor to UK Local Authorities.

    Since then, ET have supplied over 120 x Zephyr® units to a growing number of authorities and has re-signed with EarthSense to continue the partnership for another 2-years.

    The Zephyr®, capable of measuring NO2, NO, O3, PM10, PM2.5 and PM1.0 in a standard cartridge, is a compact and lightweight air pollution sensor that measures gases and particulate matter formed from harmful emissions. It has proven very popular amongst authorities looking to expand their air quality monitoring capabilities, enabling hyper-local measurements in real-time to help identify pollution hotspots such as busy road junctions. Zephyr’s can be either mains or solar-powered, and can be utilised on their own or in extensive networks for city-wide pollution data to aid the development of smarter and cleaner towns and cities.

    Managing Director Duncan Mounsor comments, “ET have been central in supplying UK authorities with sophisticated air quality monitoring systems since the company’s beginnings in 1983, and although we specialise in ‘reference method’ and MCERTS approved analyser technology, we very much see the huge potential of low cost, small format multi-pollutant sensor systems and the complimentary way they can expand and enhance the number of measurements in towns and cities.

    Our continued partnership with EarthSense ensures we are able to supply authorities with the best of both worlds.”

    Both Enviro Technology Services and EarthSense specialise in environmental monitoring of air pollution. The partnership combines expertise to provide local authorities with the necessary hardware to understand and manage air quality issues across the UK.

    You can find out more about the Zephyr air quality sensor here.

    To find out more about the Zephyr air quality sensor or to get a quotation, contact ET today.

    01453 733200     sales@et.co.uk      www.et.co.uk

    Reliable and accurate dust monitoring all year round with the brand new ‘AirQualifier’.

    AirQualifier

    We are pleased to add the brand new AirQualifier (EDM 264) from Grimm Aerosol to the extensive range of particle monitors and counters available from Enviro Technology for the UK and Ireland.

    Suitable for both short and long-term static and mobile measurements in outdoor areas and at production sites, the AirQualifier features a powerful and robust measuring cell based on optical particle counting (OPC) technology with all the advantages that users of the Grimm Aerosol portable aerosol spectrometers are accustomed to.  

    Weatherproof
    The system is embedded in a compact, weatherproof housing equipped with a heated sampling inlet, sigma 2-head, a data logger and meteorological sensor.

    Versatile
    This versatile instrument performs real-time monitoring of all fine dust fractions for ambient air measurements: TSP, PM10, PM4, PM2.5, PM1, PMcoarse , calculated with the proven GRIMM enviro-algorithm, as well as six additional dust mass fractions: PM10, PM2.5, PM1, inhalable, thoracic and respirable for IAQ and workplace measurements. In addition, it provides particle number and size, and gives information on particle surface distribution and dust mass distribution.  

    Data Acquisition
    The AirQualifier has 31 equidistant size channels, which are PSL traceable. A high-end data logger enables data acquisition and wireless communication via LTE, WIFI or wired via Ethernet. Backup copies of the measurement data are stored directly in the device.

    Long Term Stability
    The rinsing air function, which protects the illumination and detection optics in the optical cell, increases the reliability and long-term stability of the system. The entire sample volume flow of 1.2 L/min is analysed in the optical cell, providing excellent counting efficiency at low and high concentrations.

    The highest class of accuracy
    All these features make the AirQualifier a World-leading instrument for precise monitoring of dust masses, particle surfaces and particle number concentrations.

    These credentials ensure the AirQualifier is an indispensable tool for users who need to measure aerosol concentrations in urban environments, at construction sites or at production facilities.

    You can read more about the AirQualifier on it's product page 


    Contact Enviro Technology today for a quote.

    01453 733200     sales@et.co.uk      www.et.couk

    ET enjoys record orders despite pandemic.

    Enviro Technology (ET) has recorded its strongest Q1 orders performance in the Company’s 37-year history. This might sound a bit strange as we are only in February, but ET’s financial year actually runs from 1st November to 31st October.

    And this comes on the back of 2020, which was one of the best years for ET in the last 5-years despite Brexit and being in the teeth of the Covid-19 pandemic.

    Orders have been strong for all of ET’s main sectors including; UK air quality, export air quality, scientific and research and service contracts.

    ET’s Duncan Mounsor explains further: “poor air-quality leads to over 40,000 deaths in the UK alone each year, and this staggeringly high number was being exceeded well before 2020 and the outbreak of Covid-19. Whilst air pollution levels may have initially fallen somewhat due to the pandemic, especially during the first period of lockdown, levels have risen again, and the problem of poor air quality is not going away anytime soon. It is also important to note the part that poor air quality has to play on public health, hospital admissions and the resulting burden placed on the massively stretched NHS as well as possible linkages and contributing factors with regards to vulnerable groups contracting and dying from Covid-19”.

    Real-time measurement of air quality, whether indoor or outdoor and with either reference method instruments or lower-cost small-form sensors has never been so important, and this in part explains ET’s success and continued business growth.

    Duncan continues “demand for air quality monitoring equipment is one important driver for our business and partly responsible for our growth, but equally so is our commitment to quality and continuous improvement. We are proud and thankful to the ever-increasing number of clients who provide us with such positive feedback and glowing testimonials, and at the end of the day, this comes down to us providing them with a superior service”.

    Duncan concludes “as in all aspects of life (and business), you really do ‘get what you pay for’ and whilst we may not necessarily be the cheapest supplier and service provider out there, judging by our high levels of customer satisfaction and strong sales, many of our customers consider us to be the best, and all of us at ET are very happy with that outcome”.

    ET’s Managing Director, Duncan Mounsor talks about quality and standards and why they underpin the Company’s values.

    ET's MD, Duncan Mounsor

    When ET was set up almost 40 years ago, the company’s founder had an ambition that ET would be a leader not a follower in the air quality monitoring business.

    The first bullet point on the Company’s Vision Statement was to supply the highest quality products and services in the industry. A priority that’s as important now, as it was then. Providing superior service is what differentiates us from the other providers.

    A better way of doing things.
    Back in the early 1980’s, believe it or not, customers were expected to take care of analyser servicing and repairs themselves, or send equipment back to the supplier for service and maintenance.

    It was a big inconvenience for them having to remove the delicate and sensitive analysers from sites and carefully pack them up and ship them back to the supplier. It also meant that from the day they were taken out of the monitoring stations to the day they were re-installed again, valuable air quality data was being lost. This could run into weeks or even months and had a huge potential negative impact on data capture rates.

    We identified early on that there must be better ways of doing things.

    ET identifies that in-situ servicing is key and develops service and maintenance contract solutions.
    We decided it would be so much easier for the customer if ET, the specialist supplier of the equipment after all, came to site and carried out the servicing and maintenance in-situ. It meant customers didn’t have to worry about carrying out inconvenient and complicated repairs and maintenance themselves, and also that the analysers would only be out of action for a couple of days maximum each year, leading to far higher data capture rates.

    And if the analyser developed a problem between planned service visits, all they had to do was give us a call, and we would come out to investigate and fix the problem. Again on-site, and more often than not, the next working day. And that was birth of the air quality monitoring equipment service contract model that is now industry standard, almost 40-years later.

    The importance of quality, standards and attention to detail.
    Servicing often complex air quality monitoring instrumentation requires a high degree of skill and finesse as well as the utmost attention to detail. In addition to the hands-on element of analyser servicing, processes and procedures needed to be draw up and put in place, and service engineer training (first-hand by the instrument manufacturer where possible) was given paramount importance.

    As the Company grew and grew, so did the number of customer sites and the number of service contracts. This meant that adherence to written procedures and verbal instructions as well as consistency of service from one customer site to the next was of crucial importance. Of equal importance was quality training and mentoring for our growing team of service engineers.

    ET becomes the first air quality monitoring equipment provider in the UK to attain ISO 9001.
    At around the turn of the millennium, ET decided to go down the road of adopting a formal quality management system and decided upon the internationally recognised, and highly regarded ISO 9001 standard. We are extremely proud to be the first air quality monitoring equipment supplier and service provider in the UK to attain ISO 9001 certification, and we have retained our certification now for more than 20 years.

    We didn’t just stop there with ISO 9001. Operating in the environmental sector, it was only right that we focused on our green credentials and making sure that our impacts on natural resources and the environment were assessed, reduced and mitigated where possible.

    Therefore, the next internationally recognised standard that we adopted was the environmental management system ISO 14001.

    And finally, perhaps the most important of our trio of standards and certifications is OHSAS 18001, the formal health and safety management system that we adopted and implemented.

    OHSAS 18001 has recently transitioned to the brand-new ISO 45001:2018 standard and ET was awarded this certification at the start of this year. Again, we are ahead of the curve being among the very first businesses (of any type) in the UK to make the transition to this new and updated standard.

    What does all this really mean to us and our customers?
    Holding these industry recognised standards really emphasises our commitment to quality, the environment and health and safety. And equally as important, to continuous improvement. They also show the outside world that we are a professional and quality-focused organisation, and that we invest time, effort and resources into maintaining and improving ourselves and that all of our employees buy-in to this philosophy and way of working.

    These systems help us by getting things right first time, taking corrective action when things do go wrong and with the ultimate goal of preventing recurrence. They also ensure that employee health and safety and wellbeing is managed in a highly professional and formal manner, and that our accident record over the years in remarkably low. Not only do we have a responsibility for our employees, but also our customers and the general public.

    And from an environmental perspective, examples such as our wholesale move to the purchasing of green electricity and the adoption of a fleet of petrol-hybrid and electric vehicles demonstrates our environmental leadership and our desire to become carbon-neutral by 2030.

    Quality meetings and audits.
    Periodic auditing of our integrated management systems, and six-monthly third party assessments are fundamental to ensuring that our quality, health and safety and environmental standards don’t slip.

    It’s fair to say that our external auditor and the BSI assessors leave no stones unturned.

    Once upon a time I used to dread the thought of a BSI audit, but over the years we have all come to realise that our ISO systems really do work for us, and not vice-versa. In turn, we all benefit.

    How our customers benefit.
    To start with and most importantly, our customers benefit the most because whether we are supplying them with a new air quality monitoring station, a new gas or particulate analyser, or just carrying out a routine service contract visit, they have peace-of-mind that work is carried out in a professional and consistent manner and to a very high standard.

    And as customer satisfaction is so important to us, we can evidence what we say here by means of many highly positive and complimentary customer testimonials and references.

    Continuous improvement.
    Continuous improvement resonates with me both on a personal and professional level.

    We should never stop trying to learn new things and keep improving, whatever we do in life.

    Over 30 years ago, before I started at ET, I worked for a computer graphics company who in turn did a lot of work with Gloucestershire’s aerospace and engineering companies like Smith’s Industries and Dowty.

    I learnt during this time that quality and continuous improvements were not only necessary from a reliability, performance and safety perspective, but also key to their success and staying ahead.

    From a business perspective, no matter how good you think things are, there are always improvements that can be made, even if just small tweaks to processes and procedures.

    Of course, occasionally, things do go wrong, we are human after all and mistakes will be made. But it is all about understanding the root causes of mistakes and problems and putting these issues right at source and trying to prevent any recurrence of them.

    This, along with valuable and constructive feedback from customers and employees, as well as observations and opportunities for improvement that fall out of the audit and assessment process underpin what continuous improvement is all about.

    This, and along with a fantastic line of products and services, is what helps keep ET successfully driving forward and ahead of the game.

    At the end of the day, quality is remembered long after the price is forgotten.

    QUALITY IS REMEMBERED LONG AFTER THE PRICE IS FORGOTTEN.

    QUALITY IS REMEMBERED LONG AFTER THE PRICE IS FORGOTTEN.

    IT’S FAIR TO SAY WE’RE NOT ALWAYS THE CHEAPEST, BUT WHY WOULD YOU WANT THE CHEAPEST WHEN YOU CAN HAVE THE BEST?

    Read the full advert here.

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    ET PASSES ALL THREE BSI QUALITY MANAGEMENT SYSTEM AUDITS WITH FLYING COLOURS

    logos

    After a very positive year in 2020 despite the obvious challenges, ET hit the ground running in the first week back of 2021 with the final two audits of our trio of quality management systems. We can now proudly say that we recently passed all three assessments Quality Management System ISO9001, Environmental Management System ISO14001:2015 and Occupational Health and Safety Management System ISO18001:2007 with flying colours! In addition, since then we have now transitioned from 18001 to 45001.

    ET have always taken our commitment to continuous improvement very seriously. Throughout the year our employees work collectively to make sure all our procedures are followed within the guidelines of these quality systems so that we can be sure we are always operating at the highest standards we possibly can. This we believe, is what sets us apart from our competitors.Of course, on occasion issues will arise which we resolve, documenting each occurrence as we go to make sure we are not only being transparent but also actively seeking to improve our procedures as we go.

    So now our audits are complete, it’s business as usual at ET doing what we do best. Our Customer Service team is busy scheduling Engineers to service your air quality monitoring equipment and our Sales team are diligently producing customer quotes and looking forward to discussing your specific air quality monitoring requirements with you, so pick up the phone and call us today!

    01453 733200     sales@et.co.uk www.et.co.uk

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